Monday, July 6, 2009

you say spotty, we say shoddy

The renovation of the original bathroom has been a loooooong adventure. We had planned to have it finished several weeks ago, but two big things beyond our control have stood in our way.

First, the was one of the few that had not already been replaced when we moved into the house. Kyle called the supplier he had used at former jobs and ordered a replacement window - the guy said it would be delivered in about two weeks.

Fast forward about three window yet. Kyle called the store and they had no record of the order. Sweet. So he ordered it again. A few weeks later the guy called and said he'd leave it on his front porch for us to pick up. Of course he wasn't home when we stopped by and Kyle realized it was a new construction window - not a replacement. (I wouldn't have known there was a difference 15 months ago!) Kyle was, um, not happy.

He talked to the guy later and they decided that Kyle would just try to cut the flashing off (I think that's the correct terminology...fortunately, most of my readers probably wouldn't know the difference anyway.) and see if it worked. After installing and spraying water at it for 10 minutes, we were satisfied. So, about 6 weeks later, we had our window installed.

Meanwhile, we visited the granite store where we purchased our kitchen countertops to choose a top for the vanity Kyle and Corey built. It's a small vanity, only 30 or so inches across, so we were able to get a marble remnant for a great price. Score!!!

Delivery #1: while drilling the holes for the faucet, they cracked the marble. Fast forward two weeks to...

Delivery #2: Install successful, and it looks beautiful from afar, but up close there are these little brown spots (in gray and white marble) with greasy looking "halos" surrounding them. It looked as though they had filled in a scratch with some brown putty and it seeped through the porous stone. In choosing marble, I was aware of its porous nature and agreed to be really careful with hair products, toothpaste, etc (and you guests had better be too!) but I would have liked to at least start out with a perfect piece. See the evidence below:

See what I mean? Not awesome. So my persistent (and dashing, might I add) husband sent digital pics to the store. They agreed to send someone to the house to check it out. The guy who came - one of the owners we think - claimed that it was naturally occurring in the stone. We disagreed because 1. these marks go against the natural grain that all the other markings follow, and 2. that is just b.s. I mean come on, we're not idiots. That halo effect wouldn't happen naturally.

So, finally after Kyle pushed up the sleeves to show his rippling biceps, they gave in and agreed to try one more time. (oh, and after Kyle went to the store again to see other pieces and verify that they didn't have those same kinds of spots) So Delivery #3 is happening this afternoon.

We have a suprise that I'll try to unveil in the next few days. Try not to get too excited.

UPDATE: Delivery #3 did NOT happen on Monday. Big surprise. They just didn't show, even after Kyle left work a few hours early to be sure he'd be there when they arrived. Supposedly they're coming on Thursday - I'll believe it when I see it.


dya said...

Sorry to hear about your issues - replacement window contractors like this give a bad reputation to everyone in the industry.

In the future before you attempt a project like this there is a complimentary e-book available on replacement windows that you can download.

eyeheartorange said...

oooh, what's the surprise? I wish it was what I immediately thought, but I am pretty sure that's not it. And that you wouldn't mention that on your home improvement blog. But it would make a nice addition to the home :)

Courtney said...

Haha, Tera. I was thinking the same thing. What are you unveiling, K??

Katie said...

nothing nearly that exciting. You both will see it this weekend. It's just a newly painted room that I haven't had time to post pictures of yet! Everybody is going to feel very let down once I do.